Privacy Policy

Effective Date: June 14, 2024

1. Introduction

Welcome to alvaro.ai («we,» «us,» or «our«). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website alvaro.ai or communicate with us via email at buy@alvaro.ai.

2. Data Controller Information

For the purposes of the General Data Protection Regulation (GDPR), the data controller is:

     

      • alvaro.ai

    3. Personal Data We Collect

    We collect and process the following types of personal data:

       

        • Usage Data: When you visit our website, we automatically collect certain information through Google Analytics, including:

             

              • IP address

              • Operating system

              • Screen resolution

              • Browser type and version

              • Pages visited and time spent on pages

              • Date and time of your visit

          • Contact Information: If you contact us via email at buy@alvaro.ai, we collect your email address and any other information you choose to provide in your message.

        4. Legal Basis for Processing

        We process your personal data based on the following legal grounds:

           

            • Consent (Article 6(1)(a) GDPR): By using our website and accepting the use of cookies, you consent to the processing of your usage data.

            • Legitimate Interests (Article 6(1)(f) GDPR): We have a legitimate interest in analyzing website traffic to improve our services and respond to inquiries.

          5. How We Use Your Personal Data

          Your personal data is used for the following purposes:

             

              • Website Analytics: To monitor and analyze usage of our website using Google Analytics, helping us improve functionality and user experience.

              • Communication: To respond to your inquiries when you contact us via email.

            6. Disclosure of Personal Data

            We do not sell or rent your personal data to third parties. However, we may disclose your information in the following circumstances:

               

                • Service Providers: We use Google Analytics, a third-party service provider, to collect and analyze usage data. Google processes this data according to their Privacy Policy.

                • Legal Obligations: If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

              7. International Data Transfers

              Your personal data may be transferred to and processed in countries outside of the European Economic Area (EEA). When such transfers occur, we ensure that appropriate safeguards are in place, such as:

                 

                  • Standard Contractual Clauses: Agreements that include standard data protection clauses adopted by the European Commission.

                  • Adequacy Decisions: Transfers to countries that have been deemed to provide an adequate level of data protection by the European Commission.

                8. Data Retention

                We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:

                   

                    • Usage Data: Retained for a period consistent with Google Analytics’ data retention policies.

                    • Contact Information: Retained for as long as necessary to respond to your inquiry and as required by applicable laws.

                  9. Your Rights Under GDPR

                  You have the following rights concerning your personal data:

                     

                      • Right to Access: Obtain confirmation about whether we process your personal data and access the data we hold about you.

                      • Right to Rectification: Request correction of inaccurate or incomplete personal data.

                      • Right to Erasure («Right to be Forgotten»): Request deletion of your personal data under certain conditions.

                      • Right to Restrict Processing: Request limitation of processing your personal data under specific circumstances.

                      • Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

                      • Right to Object: Object to the processing of your personal data based on legitimate interests.

                      • Right to Withdraw Consent: Withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.

                    To exercise any of these rights, please contact us at buy@alvaro.ai.

                    10. Cookies and Tracking Technologies

                    Our website uses cookies and similar tracking technologies to collect usage data:

                       

                        • Cookies: Small data files stored on your device that help us understand how visitors interact with our website.

                        • Google Analytics: We use Google Analytics to track and report website traffic.

                      Managing Cookies:

                      You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

                      For more information on how Google Analytics collects and processes data, please visit Google’s Privacy Policy.

                      11. Security Measures

                      We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

                      12. Third-Party Links

                      Our website may contain links to external sites not operated by us. We have no control over the content and practices of these sites and cannot accept responsibility for their privacy policies.

                      13. Children’s Privacy

                      Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children under 16. If you believe that a child has provided us with personal data, please contact us immediately.

                      14. Changes to This Privacy Policy

                      We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated «Effective Date.» We encourage you to review this Privacy Policy regularly to stay informed about how we are protecting your data.

                      15. Contact Information

                      If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

                         

                        16. Right to Lodge a Complaint

                        If you believe that our processing of your personal data infringes upon data protection laws, you have the right to lodge a complaint with a supervisory authority in your country of residence.

                        By using our website, you acknowledge that you have read and understood this Privacy Policy.